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Analysing performance assessment in public services : how useful is the concept of a performance regime?
|dc.contributor.author||Nutley, Sandra Margaret|
|dc.identifier.citation||Martin , S , Nutley , S M , Downe , J & Grace , C 2016 , ' Analysing performance assessment in public services : how useful is the concept of a performance regime? ' , Public Administration , vol. 94 , no. 1 , pp. 129-145 . https://doi.org/10.1111/padm.12206||en|
|dc.identifier.other||PURE UUID: 922b4a7f-8a76-4487-81f8-193e190a9cf7|
|dc.description||The article draws on research funded by the ESRC Public Services Programme award number 166-25-0034 and an ESRC Knowledge Exchange Opportunity grant award number ES/J010707/1.||en|
|dc.description.abstract||Approaches to performance assessment have been described as ‘performance regimes’, but there has been little analysis of what is meant by this concept and whether it has any real value. We draw on four perspectives on regimes – ‘institutions and instruments’, ‘risk regulation regimes’, ‘internal logics and effects’ and ‘analytics of government’ – to explore how the concept of a multi-dimensional regime can be applied to performance assessment in public services. We conclude that the concept is valuable. It helps to frame comparative and longitudinal analyses of approaches to performance assessment and draws attention to the ways in which public service performance regimes operate at different levels, how they change over time and what drives their development. Areas for future research include analysis of the impacts of performance regimes and interactions between their visible features (such as inspections, performance indicators and star ratings) and the veiled rationalities which underpin them.|
|dc.rights||Copyright © 2015 The Authors. Public Administration published by John Wiley & Sons Ltd. This is an open access article under the terms of the Creative Commons Attribution License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited.||en|
|dc.subject||HD28 Management. Industrial Management||en|
|dc.title||Analysing performance assessment in public services : how useful is the concept of a performance regime?||en|
|dc.contributor.institution||University of St Andrews. School of Management||en|
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