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Analysing performance assessment in public services : how useful is the concept of a performance regime?

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PublicAdmin2015_Nutley_CC.pdf (145.8Kb)
Date
07/03/2016
Author
Martin, Steve
Nutley, Sandra Margaret
Downe, James
Grace, Clive
Keywords
HD28 Management. Industrial Management
BDC
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Abstract
Approaches to performance assessment have been described as ‘performance regimes’, but there has been little analysis of what is meant by this concept and whether it has any real value. We draw on four perspectives on regimes – ‘institutions and instruments’, ‘risk regulation regimes’, ‘internal logics and effects’ and ‘analytics of government’ – to explore how the concept of a multi-dimensional regime can be applied to performance assessment in public services. We conclude that the concept is valuable. It helps to frame comparative and longitudinal analyses of approaches to performance assessment and draws attention to the ways in which public service performance regimes operate at different levels, how they change over time and what drives their development. Areas for future research include analysis of the impacts of performance regimes and interactions between their visible features (such as inspections, performance indicators and star ratings) and the veiled rationalities which underpin them.
Citation
Martin , S , Nutley , S M , Downe , J & Grace , C 2016 , ' Analysing performance assessment in public services : how useful is the concept of a performance regime? ' , Public Administration , vol. 94 , no. 1 , pp. 129-145 . https://doi.org/10.1111/padm.12206
Publication
Public Administration
Status
Peer reviewed
DOI
https://doi.org/10.1111/padm.12206
ISSN
0033-3298
Type
Journal article
Rights
Copyright © 2015 The Authors. Public Administration published by John Wiley & Sons Ltd. This is an open access article under the terms of the Creative Commons Attribution License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited.
Description
The article draws on research funded by the ESRC Public Services Programme award number 166-25-0034 and an ESRC Knowledge Exchange Opportunity grant award number ES/J010707/1.
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  • University of St Andrews Research
URI
http://hdl.handle.net/10023/7456

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