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dc.contributor.authorDegli Esposti, Sara
dc.contributor.authorBall, Kirstie
dc.contributor.authorDibb, Sally
dc.identifier.citationDegli Esposti , S , Ball , K & Dibb , S 2021 , ' What’s in it for us? Benevolence, national security, and digital surveillance ' , Public Administration Review , vol. Early View .
dc.identifier.otherPURE: 272530772
dc.identifier.otherPURE UUID: 4607f51c-fcaf-4744-b682-30938b9402b7
dc.identifier.otherORCID: /0000-0001-6936-7490/work/92020136
dc.identifier.otherScopus: 85103642780
dc.identifier.otherWOS: 000637221500001
dc.description.abstractThis article challenges suggestions that citizens should accept digital surveillance technologies (DSTs) and trade their privacy for better security. Drawing on data from nine EU countries, this research shows that citizens’ support for DSTs varies not only depending on the way their data are used but also depending on their views of the security agency operating them. Using an institutional trustworthiness lens, this research investigates three DST cases – smart CCTV, smartphone location tracking, and deep packet inspection – that present escalating degrees of privacy risk to citizens. The findings show that the perceived benevolence of security agencies is essential to acceptability in all three cases. For DSTs with greater privacy risk, questions of competence and integrity enter citizens’ assessments.
dc.relation.ispartofPublic Administration Reviewen
dc.rightsCopyright © 2021 The Authors. Public Administration Review published by Wiley Periodicals LLC. on behalf of The American Society for Public Administration. This is an open access article under the terms of the Creative Commons Attribution‐NonCommercial‐NoDerivs License, which permits use and distribution in any medium, provided the original work is properly cited, the use is non‐commercial and no modifications or adaptations are made.en
dc.subjectDigital surveillanceen
dc.subjectHD28 Management. Industrial Managementen
dc.titleWhat’s in it for us? Benevolence, national security, and digital surveillanceen
dc.typeJournal articleen
dc.description.versionPublisher PDFen
dc.contributor.institutionUniversity of St Andrews.School of Managementen
dc.description.statusPeer revieweden

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