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dc.contributor.advisorBowles, Juliana
dc.contributor.advisorSommerville, Ian
dc.contributor.advisorBaxter, Gordon
dc.contributor.authorWerfs, Marc
dc.coverage.spatialviii, 271 p.en_US
dc.description.abstractRecent technologies have changed the way companies acquire and use computing resources. Companies have to adapt their capabilities, which combine business processes, skills, etc., to exploit the opportunities presented by these technologies whilst avoiding adverse effects. The latter part is, however, becoming increasingly difficult due to the uncertain long-term impact recent technologies have. This thesis argues that companies are required to adapt their capabilities in a way that increases the company’s resilience so that they are robust yet flexible enough to succeed under uncertain conditions. By focusing on cloud computing as one recent technology, this thesis first identifies the underlying processes of adapting capabilities to cloud computing by investigating how software vendors migrated their products into the cloud. The results allow the definition of viewpoints that influence the adaptation of capabilities to cloud computing. Furthermore, the Functional Resonance Analysis Method (FRAM) is applied to one software vendor after the migration of their product into the cloud. FRAM enables the analysis of ‘performance variabilities’ that need to be dampened to increase the resilience of systems. The results show that FRAM appropriately informs steps to increase and measure resilience when migrating products into the cloud. The final part develops cFRAM which extends FRAM through the viewpoints to enable the analysis of capabilities within FRAM. The goal of cFRAM is to enable companies to (1) identify existing capabilities, (2) investigate the impact of cloud computing on them, and (3) inform steps to adapt them to cloud computing whilst dampening performance variabilities. The results of the cFRAM evaluation study are unequivocal and show cFRAM is a novel method that achieves its goal of enabling companies to adapt their capabilities to cloud computing in a way that increases the company’s resilience. cFRAM can be easily adapted to other technologies like smartphones by changing the viewpoints.en_US
dc.publisherUniversity of St Andrews
dc.rightsCreative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
dc.subjectCloud computingen_US
dc.subjectTechnological discontinuitiesen_US
dc.subjectSocio-technical systemsen_US
dc.subjectFunctional resonanceen_US
dc.subjectSoftware vendoren_US
dc.subjectPerformance variabilityen_US
dc.subject.lcshCloud computingen
dc.subject.lcshBusiness enterprises--Technological innovations--Managementen
dc.titleStepping into the clouds : enabling companies to adapt their capabilities to cloud computing to succeed under uncertain conditionsen_US
dc.type.qualificationnamePhD Doctor of Philosophyen_US
dc.publisher.institutionThe University of St Andrewsen_US

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