The Open Access support team at University of St Andrews Library uses email templates to contact researchers about the HEFCE Open Access policy for the next Research Excellence Framework (REF). The new policy will require publications to be deposited in a repository on acceptance, and the University expects researchers to follow the requirements as soon as possible. Emails are tailored for specific circumstances in order to support researchers in using Pure to comply with the policy. The templates were developed as part of a strategy to use a simple key message of "deposit on acceptance - the Library will do the rest".
As part of the LOCH project work we reviewed the content of our emails and refined our underlying workflows. This was presented for discussion at the OAGP event on 27 June 2016.
Proven, J., Bryce, M. and Brady, K. 2015. LOCH Pathfinder project: REF monitoring email templates. University of St Andrews Library
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